Address
4 TEGNO STREET, MALMESBURY, WESTERN CAPE 7299 - SOUTH AFRICA.
Work Hours
Monday to Friday: 8AM - 6PM
Weekend: 10AM - 5PM
Contact us
How to get in touch with us
Please note that we get a lot of queries. We might not get back you if you try to reach us via email or the contact form. Please rather give us a call. Try to only use the contact form or email if its after hours. Please note that we are not always in the office and should phone back if we miss your call.
FAQs
Everyone has questions. Well, we’ve got some answers.
We deliver across the world. From WESTERN CAPE through to entire country and beyond on a daily basis. Delivery days are from Monday to Saturdays.
You can pay us by Card, either Debit or Credit Card (please see separate terms and conditions for these) If your Card Payment fails, please get in contact with our office or use the Bank details provided on the bottom of the page to do EFT payment. Please send POP to info@jsagrofarmingltd.com as soon as payment is done. NB: Remember if payment was not done by 9am each day the products will be removed from basket.
Things happen and sometimes you may want to cancel your order, the best way to do this is to email: info@jsagrofarmingltd.com or WhatsApp us on 695 544 238 (Call / WhatsApp number) and just notify us that you would like to cancel and we will send you a confirmation email and communicate with you for alternative arrangements. You will need to cancel the order before 9am 2pm on the day before delivery for a full refund, otherwise we will have to charge a 50% cancellation fee thereafter as we will already have your items.
If you find anything is not up to scratch just send us a picture via WhatsApp or email (695 544 238 (Call / WhatsApp number) or info@jsagrofarmingltd.com) so we can contact the supplier and we will replace or refund the item for you! This needs to be done in the 24 hours following delivery. Products need to be checked when receiving items from our drivers and make sure you did receive all your items ordered on your invoice and you are happy with everything you received. If there are any items missing for whatever reason, please inform the driver before he leaves or if you find any products not up to standard please point it out to the driver and inform our office.
All the deliveries we do ourselves have a delivery fee of R50 for orders under R1000 and anything over R1000 is FREE!!
JS Agro Farming (PTY) Ltd can not take any responsibly for any product purchased from use and it is the customers responsibility to check with us if there are any concerns, allergies, or health issues. We will do our best to give you the relevant information on the Website. If there are any concerns / uncertainty, please check with us as we will assist you in this. If we need to, we will be in contact with our Suppliers to give you the information needed. It is your responsibility as customer to bring any allergies or whatever health issues to our attention and get advice from you Dr, Health Practitioner or Nutrition Practitioner before purchasing the item.
Physical Address
4 TEGNO STREET, MALMESBURY,
WESTERN CAPE 7299
Email Address
info@jsagrofarmingltd.com
Phone Numbers
+27 695 544 238
